Terms of Service

These terms govern your use of the website of The Specialist Pain Centre (“the Practice”, “we”, “us”), operated on behalf of Dr. Raj Anand. By accessing or using this website you agree to these terms. If you do not agree, please do not use the site.

1. Medical disclaimer

The content on this website — including pages about conditions, treatments, and the 3D body pain-mapping tool — is provided for general information only. It is not medical advice, does not create a doctor–patient relationship, and must not be relied on as a substitute for a consultation with a qualified health practitioner. Always seek the advice of your GP or specialist about your individual circumstances before making any decision about your health or treatment.

If you are experiencing sudden weakness, loss of bladder or bowel control, severe or rapidly worsening symptoms, or any life-threatening emergency, call Triple Zero (000) or attend your nearest emergency department immediately.

2. Appointment requests

Submitting the appointment request form is a request only and does not create a confirmed booking. An appointment is confirmed only when our reception team contacts you to arrange a date and time. We aim to respond within one business day. Most new consultations require a current referral from a GP or specialist for a Medicare rebate to apply. Do not include urgent clinical information in the form; call the Practice instead.

3. Fees and rebates

Any fees, rebates, or item numbers mentioned on the site are indicative, may change without notice, and depend on your individual circumstances and current Medicare Benefits Schedule arrangements. You will be given an estimate of out-of-pocket costs before any procedure.

4. Acceptable use

• Use the website only for lawful purposes and in a way that does not infringe the rights of others.
• Do not attempt to gain unauthorised access to the site, its servers, or connected systems.
• Do not introduce malicious code or interfere with the site's operation.
• Do not scrape, republish, or commercially exploit the site's content without written permission.

5. Intellectual property

All text, graphics, logos, images, and the design of this website are owned by or licensed to the Practice and are protected by copyright and other intellectual property laws. You may view and print pages for your own personal, non-commercial use only.

6. Third-party links

The site may link to third-party websites for convenience. We do not control and are not responsible for the content, accuracy, or privacy practices of those sites.

7. Limitation of liability

To the maximum extent permitted by law, the Practice excludes all liability for any loss or damage arising from your use of, or reliance on, this website or its content. Nothing in these terms excludes rights or guarantees that cannot lawfully be excluded, including under the Australian Consumer Law.

8. Privacy

Our handling of your personal and health information is described in our Privacy Policy, which forms part of these terms.

9. Changes to these terms

We may update these terms from time to time. The current version will always be available on this page, with the “last updated” date shown above. Continued use of the site after changes are posted means you accept the revised terms.

10. Governing law

These terms are governed by the laws of New South Wales, Australia, and you submit to the non-exclusive jurisdiction of the courts of that state.

11. Contact us

The Specialist Pain Centre
Suite 14A, Level 5, St George Private Hospital, 1 South Street, Kogarah NSW 2217
Phone: (02) 9171 1621 or (02) 8080 4321
Email: admin@specialistpain.com.au